Privacy Policy

At Prime Hotels, we are committed to protecting your privacy and personal data. Learn how we collect, use, and safeguard your information.

Last Updated: February 1, 2026

Introduction

Welcome to Prime Hotels. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy. We respect your privacy and work diligently to protect your personal data.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

Name, email, phone number, address

Booking Information

Stay dates, room preferences, special requests

Payment Information

Credit card details (encrypted and secured)

Usage Data

IP address, browser type, pages visited

How We Use Your Information

1

Process and manage your bookings

2

Send booking confirmations and updates

3

Personalize your experience and provide better service

4

Communicate with you about offers and new services

5

Improve our website and services

6

Comply with legal requirements

Information Sharing

We do not sell or rent your personal information to third parties.

We may share your information only in the following cases:

  • With trusted service providers who help us operate our business
  • When required by law or to protect our rights
  • In case of merger or acquisition (with prior notice)
  • With your explicit consent

Data Security

🔐

SSL Encryption

All transmitted data is encrypted with 256-bit SSL

🛡️

Multi-layer Protection

Advanced security systems to prevent unauthorized access

🔒

Secure Storage

Your data is stored on secure and protected servers

Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small files stored on your device.

Types of cookies we use:

Essential Cookies

Essential

Necessary for the website to function properly

Performance Cookies

Analytics

Help us understand how visitors use the site

Functionality Cookies

Functional

Remember your preferences and choices

Marketing Cookies

Marketing

Used to display personalized advertisements

Your Rights

You have several rights regarding your personal data:

Right to Access

Request a copy of your personal data

Right to Rectification

Correct any inaccurate information

Right to Erasure

Request deletion of your personal data

Right to Object

Object to processing of your data

Right to Portability

Transfer your data to another service

Right to Opt-out

Unsubscribe from marketing communications

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email

privacy@primehotels.com

Phone

+966 11 XXX XXXX